I’ve always been happy with the care my pets have received here. The Drs and staff really do love the animals and... have great expertise. My only complaint is that every time I have brought my puppy for shots (which requires 2-3 visits to finish the boosters) I’m charged a $40 exam fee even though he was just seen within the last two weeks. For two dogs with two rounds of shots that adds an additional $160 which I believe is overkill. You should only be charged for the first exam not for a routine shot follow up.Update: the office did call me and let me know there was a mistake in billing and I should not have been charged for the exam. I appreciate the office’s response and completely trust their great care of my pets.read more
EXTREMELY recommend!! Great customer service! Staff is super friendly & helpful!! We got a new puppy & it had been... awhile since I had a small puppy, so I had ALOT of questions & Olivia took her time to answer every single question that I had without rushing me off the phone! Thank you Olivia!! 😊👍read more
The staff at Lake Pine are wonderful! We have a 2 yr old rescue that is afraid of everyone, and they have her calm and... acting like a champ by the end of the visit. They never push any treatment/tests that are not needed. I highly recommend Dr. Katz & the entire staff..read more
Wonderful doctors and staff, they have taken great care of both of our "babies," I highly recommend Lake Pine Animal... Hospital. I have always experienced short wait times, a warm and friendly atmosphere, and they take time to answer all of my questions.read more
We got a puppy at the beginning of March. She has had some medical issues that have brought us to the vet a couple of... times now and we couldn't be happier with Dr. Hemeyer and the entire staff. They are very thorough and caring. They patiently answered my millions of questions and always call the next day to follow up and check on Penny. We have appreciated their help very much!read more
Lake Pine Animal Hospital sets the bar for the greater Triangle area. The quality of care far exceeds any other place I... have been in 20+ years. From the moment you walk in you are greated by the warm and loving staff that makes sure you and your fur baby are comfortable and ease any concerns you might have. You walk-in a client and walk-out a part of a family that always goes above and beyond for you and yours. Come join the family at LPAH I promise won't be disapointed!!!read more
All of the vets and their staff have taken great care of our 3 dogs!! They are helpful, informative and caring for our... fur-babies!! We have gone in for routine doggie care, urgent problems and for nail trimmings. Their care has been exemplary. You will not be sorry if you bring your loved ones here!!!read more
Dr. Katz and the wonderful staff @ Lake Pine Animal Hospital have been our trusted go to veterinary practice for the... past 10+ years. They have been taking great care of our two sweet rescue dogs; Domino & Stella. They are very compassionate; competent; service oriented; & reasonably priced. My husband and I highly recommend them!!read more
Been coming here for 4 or 5 years now and I’ve never had a bad experience. My dog would probably rate them 1/5... because she doesn’t like going to the vet, but she doesn’t have thumbs and I won’t let her have a google account so she doesn’t really get a say in the matter anyway. 9/10 would recommend. A+read more
Lake Pine is the the most welcoming and friendly animal hospital ever. Their pricing is reasonable, the doctors and... assistants are attentive to both your pet and to you, and they do fabulous work! They always explain everything very clearly, the facility is clean, and they never forget to follow up with you. My cat Flo had a dental extraction (basically had all her teeth removed) and Dr. Katz did a great job! She recovered super fast and is a happy kitty again. I took my old cat, Boo, there when he got sick as well. Boo passed away but the team at Lake Pine made the experience as painless as humanly possible when saying goodbye to a beloved pet. I would (and do!) recommend this animal hospital to anyone who wants quality animal care. I live by NC State so it's not super close to me, but I would never think of going anywhere else!read more
My cat and I love Lake Pine Animal Hospital. The staff is always friendly and the service is thorough. Sometimes they... throw in things for free which I really appreciate since things can get costly (for any vet.) I feel like Dr. Katz takes time to answer questions and they truly care about your pet. I appreciate the follow-up call you get asking how your pet is doing the next day. Highly Recommend!read more
Dr. Katz and all of the staff at Lake Pine Animal Hospital has been wonderful with our pets. We recently had to put down our elderly cat who had cancer. They made a house call so he could be euthanized at home, surrounded by the people who. Dr. Katz and all of the staff at Lake Pine Animal Hospital has been wonderful with our pets. We recently had to put down our elderly cat who had cancer. They made a house call so he could be euthanized at home, surrounded by the people who love him, not scared in a vet’s office. It was so comforting to know that we were able to make the end of his life as comfortable as possible for him.
A few days later, we got a condolence card in the mail, signed by the entire office staff, which brought both my 10 year-old daughter and I to tears. It was such a kind, lovely gesture, and certainly not something I would have ever expected.
We also have a dog, who they’ve been wonderful with. We just recently adopted 2 little kittens, and I am delighted and reassured to know that we already have such a wonderful vet, who I know will provide excellent care for our new little additions.
My experience with LPAH has been excellent. I moved here four years ago. Within days my cat Barnaby was very ill. I walked into the office and they helped me right away. Barnaby and I had quite an experience: a month of fluids. My experience with LPAH has been excellent. I moved here four years ago. Within days my cat Barnaby was very ill. I walked into the office and they helped me right away. Barnaby and I had quite an experience: a month of fluids everyday, cat scan, surgery, blood tests. Everyone was wonderful and they took great care of me too! They saved Barnaby! Barnaby now goes in three times a week for fluids. He is really doing well. We have added another cat, Bella, to our family. She is a rescue through PAWS.
Obviously I would recommend LPAH to everyone. If you want a practice where they love your animal where they give extraordinary care then you should be going to LPAH!
This is a good animal hospital–not one of the big corporate hospitals which is out of the reach of people like me on a fixed senior income and there is a 10% discount here which, added to the reasonable pricing, makes it a good fix. Most of all, Dr. Katz knows her stuff (I’ve had dogs for forty years) and the staff is very accommodating and congenial. I have not had a problem with a same day appointment.
I recently started using Lake Pine for my foster cats. Dr. Katz, and her enthusiastic staff, have been so accommodating and welcoming to our rescue by helping give back to our local community by way of helping us help our foster animals in need of medical care (and there is such a need with homeless/abandoned animals). I’ve never had any problems getting my kitties in same day when needed. I love the family-like atmosphere and small, close-knit staff, that work so well together. You are not just another person walking through the door, but treated more like an extension of their family. Giz, Michael, Colleen, Erin, Jonie…(and a few others I’m still getting to know) are welcoming faces that greet me, (well, my kitties) with a smile. Dr. Katz takes the time to answer your questions and explain anything that may be going on with your pet. I love her common-sense approach to veterinarian medicine. You don’t walk out of her practice feeling like you’ve been “nickeled and dimed.” You get honest, quality, preventative medical care for your furry friends. They don’t try to sell you on diagnostics that aren’t medically necessary. As a result, I’ve started switching my own personal pets’ care to Lake Pine. I will happily recommend them to any new/existing pet owner, and in rescue, have many opportunities to do so working with the public. I’m absolutely thrilled that Dr. Katz and her staff are one of our rescue veterinarian partners and now, my personal vet for my multitude of fur babies. If you’re new to the area and looking for a vet to establish your four-legged friend with, give this team of veterinarian professionals an opportunity to love and care for your fur babies.